Note that for many website hosting providers, the user ID and password that you use to login to the website itself will be different to the user ID and password that you need for file transfer connections. The user ID and password that you entered.This error usually means that the login details or method set for a remote connection are incorrect. The IP address for your cPanel or Plesk hosting account.Below you find a step by step guide, if you prefer you can watch our How to Resolve the Critical Error “Could not Connect to Server” video tutorial.Try entering the following as your Host in FileZilla, instead of your domain name (in each example, replace with your domain name): There might be other issues affecting your ability to connect to your hosting account using FileZilla that you can solve by using a different value as your Host in FileZilla. It should match your hosting account's IP address. You are looking for the A (Host) record with in its Host column. For more information, see Manage DNS records. Check your domain name's A record, and change it if necessary.Find and note the IP address for your cPanel or Plesk hosting account.To Check Your Domain Name's DNS Information You can use this information to check the issue. If you don't know precisely what that means, don't worry. This happens by pointing your domain name's DNS A record to your hosting account's IP address. Your domain name must point to your hosting account. However, if you're not sure of your hosting account's user name, you can find it in the control panel for your cPanel or Plesk account. If you do not enter the correct user name, FileZilla does not produce a unique error. To correct this issue, reset the password for your cPanel or Plesk account. If you do not enter the correct password for your hosting account, FileZilla produces the following error: Command: Note: Need FTP help from a GoDaddy Guide? On our Contact Us page, click Chat Now for guidance 24/7. If you have problems establishing an FTP connection to your hosting account using FileZilla, check out the information below to help you resolve your FTP problem.

Troubleshooting FileZilla FTP Connections

Filezilla could not connect to server